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Planning Procedures for Building Effective Management Systems: Phase IIPart One of Series: http://www.bizmanualz.com/articles/01-13-05_systems_discovery.html/?src=ART42Next Week: Development Have you ever had the opportunity to watch the construction of a large building? The daily progress from foundation to top floor is truly amazing, and if you're like me, you wonder “how does it all happen?” The answer: it takes a lot of planning. The Planning Phase A complex construction job clearly requires planning in excruciating detail to orchestrate materials and manpower. Inadequate planning can result in waste, delays and a shoddy end-product. Building an effective management system is equally dependent on executing a strong planning phase. This article is the second of five that describe how to build such a system in your organization. Writing Procedures The planning stage is arguably the most important step in any large-scale project. If you fail to plan properly, everything else will likely follow this failure. Just as a construction contractor wouldn't dare start ordering materials or pounding nails without a plan, your firm must avoid moving too quickly into the actual development phase of writing procedures that are the basis of an effective management system. Business Assessment Using the construction analogy, the first step is typically a survey of the parcel of land on which to construct your building. You'll examine such conditions as utilities, roads, property grade and soil. In a management system development project, we call this step a GAP Analysis, because it articulates what the “gap” between current reality in your organization and your stated objectives. Recall that the objectives and measurable effectiveness criteria were established in Phase I – Discovery. The results of the Gap Analysis are used as inputs to produce a project plan. Planning the Project The Project Plan details the materials and tools that will help management control the project as well set budgets and schedules. Most of us are familiar with the components necessary to manage the conversion of a bare piece of land into the architect's vision: drawings, bids, permits, contracts, work orders, and inspections. But what is required to develop a management system? Your project planning phase includes producing these components that will greatly ease the Development and Implementation Phases (III and IV, respectively) and make for an overall solid structure: • Project roles and responsibilities • Organization chart • Activities, resources, dates • Reviews structure • Status reports • Document control and format • Process map • Compliance requirements • Training, implementation, testing and audit plans Review the Process Map Before concluding the Planning Phase, a review is conducted of each component with emphasis on the process map and effectiveness criteria to ensure alignment with identified organizational goals. This check will help eliminate project drift in the coming phases. The Planning Phase takes from 2-4 weeks. About the author: Chris Anderson is currently the managing director of Bizmanualz, Inc. and co-author of policies and procedures manuals, producing the layout, process design and implementation to increase performance. 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Sales in the U.S. have doubled in the last decade to $25 billion and more than $82 bil... The Greatest Storm in American History Approaches, Are You Ready? As Hurricane Wilma nears as the most powerful hurricane in our nation's history and Hurricane Katrina and Hurricane Rita's devastation continues leaving behind catastrophic damage in several coastal states, we see the importance of planning ahead for disaster recovery. Families ar... Identity Theft Identity Theft Identity theft is becoming an increasingly frightening and realistic problem for people around the world. It is possible for a person in Africa to obtain the personal information of someone in Canada and use this information to damage credit steal money wit... A Review of Samsung Laser Toners - Samsung laser toner is just as popular as its Hewlett-Packard and Brother counterparts. Samsung is a group of products and services that began in Korea in 1938. Today Samsung operate five different business areas: Telecommunications, Digital and Home Appliances, Digital Media, LCD,...
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